Last Updated 1.1.2016

Gapps Group and its affiliates (“us”, “we”, or “our”) operates Universe, the next generation social intranet platform. (the “Universe”, or the “Product”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Product.

We use Personal Information only for improving the content and the user experience of the Product. By using the Product the user agrees to the collection and use of information in accordance with this policy.

All changes to this Privacy Policy, we’ll post them on the Universe website and send them to the user’s email. Any changes will be effective as of the date the revised policy is posted on the website or send the email. User may object to to any changes within 20 days after they’re posted on our website or delivered to the user, in which case none of the proposed changes will be effective with respect to information that we’ve already collected from the user, but will apply to information we collect in the future.


We collect information, such as usernames and email addresses from when the user registers to use the Universe, communicates with our customer service team and sends us emails. This information may include IP addresses, device MAC address and browser information. By giving us this information, the user consents to the information being collected, used, disclosed, and stored by us, according to this policy.

We collect data from the following sources and stores them to Universe database for the use of the Universe (the use of information collected).
– Directory Users (providing identity, improving search and ACL)
– Organisation information (included with the directory user)
– Directory Groups (improving search and enable ACL)
– Google Sites text content (improving search)

We also collect user data to help provide fast search capabilities and to provide identity to users and for better overall usability to users. The data collected can be, but not limited to,
– Analytics, for anonymous tracking of service used for service improvements
– Search queries, for organisation based predictions
– Click count, for user based predictions.

We use cookies for analytic purposes. Analytic services in use are and Kissmetrics. If user sets their browser not to accept cookies, parts of the Product may not be accessible.

Universe allows you to post or upload information, text, graphics, or other material (“Content” or, when posted by the user “user Content”), and to share user Content with others. The user retains ownership of all user Content. Other users may see, use, or share any of your User Content that you have shared in the Universe.

We use the collected personal information only as follows:
To improve the Product and the usability and the user experience of the Product.
To send System Alert Messages
To enforce compliance with our Terms of Use and applicable law
To Provide better customer support
To protect the rights and safety of our Customers, Users, third parties and of our own
To Meet legal requirements
To provide information to representatives and advisors
To prosecute and and defend a court, arbitration, or similar proceeding
To communicate with the user about their account
To transfer the user information in the case of a sale, merger, consolidation or acquisition

We collect information that the users browser sends whenever the user visits the Universe (“Log Data”). This Log Data may include information such as the Users IP address, browser type, browser version, pages of the Universe the user visits, the time and date of the visit, the time spent in the service and other statistics.

Universe development team and Gapps has a history of handling customer and user data. The security policies are reviewed monthly at minimum and adjusted if needed.

Our customer support team can be contacted:
+358 9 424 50311